Services
, Inc. is focused on being the CATALYST to assist organizations to change, marking the path that leads to a viable, sustainable enterprise with customer-centered and continuous improvement-centered cultures.
Our process sees and teaches the interdependencies in operations, functions and organizations. We work with our clients to eliminate waste, redesign and reengineer processes, implement standardized work and build metrics and measurement systems to evaluate both process and human performance.
We form relationships with the people who do the work. We help them improved operational performance while they continue to run the business and sustain the enterprise through improved business and fiscal performance.
Our services are broad-based and we use them to meet our clients’ needs. Our performance improvement consulting services include:
- P3 – The Path to Perfect Process
- Performance Assessments
- Lean Tool Training and Application
- Process Mapping
- Value Stream Mapping
- Error Proofing
- 5S
- P-Diagrams
- Day In The Life of Studies (DILO)
- Hand-off Mapping
- Red X Strategies
- Cross Domain Analytical Analysis
- Push versus Pull
- Waste Identification and Elimination
- Six Sigma
- Kaizan Events / Rapid Improvement Events
- Supply Chain Management
- TRIZ
- Cultural and Transformational Change
- Organizational Development / Leadership Development
- Executive Coaching
- Training Design, Development and Instruction
- Meeting design and facilitation
Goals of P3
- Develop lean-thinking leaders and deliver superior process performance
- Focus on building value for the customer by identifying and eliminating waste
- Develop the understanding that WASTE is not an abstract concept. Waste can be categorized in specific forms and eliminated by applying lean tools.
P3 Principles are applied as a system
- People Involvement
Recognize that employees are the most valuable resource and will provide the support necessary to allow our people to work in a motivated, empowered, and participative way. - Standardization
A dynamic process to document, follow, and perform work according to core standards, terminology, principles, methods, and processes to achieve a common base from which to improve. - Built-in Quality
Quality expectations are achieved in each process to ensure defects are not passed on to the following process. - Continuous Flow
In the medical area, optimize the time from the diagnosis and application of clinical treatment and care for the patient to discharge and receipt of payment.
In manufacturing and technical areas, optimize the time from start of process to to the completion of the process and receipt of payment. - Continuous Improvement
Foster an attitude that nurtures change and supports all employees in improving their own jobs and create an environment for the continuous improvement of the enterprise.